In-Home & Support Services

Extend your Reach
More than just a deployment company, UPA supports key processes associated with customer support and smart grid rollouts.  Clients gain access to proven best practices and economies of scale, with a financial model that offers significant advantages over in-house management.

Home Warranty Programs
UPA provides clients with revenue- and brand-building channels without significant additional investment. Once established, these outsourced programs run automatically and seamlessly, providing:

• Significant income to the utility without rate increases
• Perceived high-value services to energy consumers
• Increased name recognition across the supply chain
• Rapid response to customer emergencies
• Positive customer service experience
• Utility brand loyalty

Marketing & Outreach
At the core of our support services lies a templated marketing engine that takes the guesswork out of consumer promotions. The result: a compelling customer offer that is market-ready and easy to implement.

We also offer other specialized support services such as:

• Pre-deployment Consulting
• GPS Coordinate Collection
• Repair & Replacement
• Meter base, meter lid, broken screw
• Disposal & Recycling